FAQ

When I charge a family fee I don’t get all the components and the price is not correct.
It is very possible that the rate is not properly configured and you have no price defined for that age range or for that type of family. It is also usu...
Tue, 17 Mar, 2020 at 4:52 PM
Can I have two installments on the same client?
Does this affect the time of charging in one company or another? No problem, because really each quota is different we can have as many active services as ...
Mon, 30 Mar, 2020 at 5:12 PM
How do we extend the access time allowed since the last paid fee?
To extend this access in the subscription fee, we will have to configure it in each subscription that we have defined in the tariffs. For this we will acces...
Mon, 30 Mar, 2020 at 5:21 PM
How to apply a discount on a sale:
You have two ways to apply a discount on a sale. You can make a single discount from the POS, selecting the option "Disc." on the numeric keyboa...
Mon, 30 Mar, 2020 at 5:27 PM
Can I give for free the first fee for an activity?
When you create a new activity fee for a customer, but you don't want them to pay until the next one, you'll need to skip the fee writting the dat...
Thu, 28 Dec, 2017 at 6:18 PM